Client support

Size guide

To confirm the size/dimensions of any item prior to purchase, please don't hesitate to reach out to us via email, WhatsApp or a phone call.

Rings

Majority of our rings are UK size N (or US 7, EU 54), followed by sizes M and O. However, if you want the ring in a different size, please reach out to us on email or WhatsApp and we can either alter the existing ring or make a new one to your size.

To confirm the size of any item, please reach out to us.

UK SIZE	US SIZE	EU SIZE
C	1 3/4	40 1/2
D	2 1/4	41 1/2
E	2 3/4	42 3/4
F	3 1/4	44 1/2
G	3 3/4	45 1/2
H	4 1/4	46 1/2
I	4 3/4	47 3/4
J	5 1/4	49 1/2
K	5 1/2	50 1/4
L	6	51 1/2
M	6 1/2	52 1/2
N	7	54
O	7 1/2	55 1/4
P	8	56 1/4
Q	8 1/2	57 1/2
R	8 3/4	58 1/2
S	9 1/2	60 1/4
T	9 3/4	61 1/2
U	10 1/4	62 1/2
V	10 3/4	63 3/4
W	11 1/4	65 1/4
X	11 3/4	66 1/4
Y	12 1/4	67 1/2
Z	12 3/4	68 3/4

Bracelets

Our standard bracelet size is 7 inches, however, if you would like it to be less, we can alter the existing item if possible. But if you would like the bracelet to be bigger, then please reach out to us and we can create a bespoke bracelet to your size.

Our cuffs (open bangles) will fit a 6.5 inch wrist. Please reach out to us if you would like to ascertain the size before purchase.

Chains attached to pendants 

Our standard sizes are 16" and 18", however, please reach out to us if you have a specific requirement or want to ascertain the exact size prior to purchase.

            

Made to order

Luxe made to order

You can place an order from our 'Luxe made to order' collection by selecting the items, adding to your cart and making payment on our website. You can discuss your preferences, size and budget with us separately over a call, email or a video chat prior to purchase. Contact information is here.

Placing an order for items out-of-stock

If any item is out-of-stock, you can place an order with us by emailing us and providing any preferences. We will mutually agree on the delivery timelines with you and guide you regarding how to make the payment on our website.

Want us to bring your designs/ideas to life?

If you have designed/sketched your own jewellery on paper or have a photograph and want to see it come alive, we will work with you to create a computer-aided-design of your idea, provide you with an estimate of cost, quality and time, request some advance payment and then proceed to make your jewel.

Private consultations

We hold private consultations regarding any requirement that you may have from Thursday to Sunday between 10 am and 5 pm.

Looking after your jewels

Diamond and natural stones require a level of care, unlike plain metal jewellery which can be worn during rough work. Strong and harsh chemicals, cleaning products, sharp blows, extreme temperatures and outdoor and rough work such as gardening, renovating, dish-washing, sports, may damage or discolour the jewellery.

Avoid wearing or removing jewellery near kitchen sinks and in bathrooms and preferably remove jewellery before taking a shower, going for a swim, working-out or washing utensils.

You should clean your stone-studded jewellery regularly with a really soft cloth (for example flannel), giving it a gentle rub to remove deposited oils, dust and salts.

Additionally and once a month, using a soft-bristles toothbrush with a drop of shampoo, moisten with warm water and gently rub the stone (preferably from the interior side) to give it a good shine. You can also leave the ring in a solution of warm water and shampoo for 30-60 minutes, then gently scrub with a soft brush before wearing it again. 

It is recommended that you take your precious stone-studded jewellery to a local jeweller at least once a year for maintenance. The jeweller will check the stone setting (because of wear and tear, stone settings often become loose) and will professionally clean the jewellery. You may also get the metal re-polished in case there has been significant wear and tear.

Reach out to us in case you have specific questions or need care instructions about your purchase/s.